Privacy Policy

Effective Date: 2025-05-20T18:15:32.000Z

Stool Scouts LLC (“we”, “us”, or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services, including our website, mobile experiences, email and SMS communication, and other digital platforms.

1.Information We Collect

We collect personal and usage data in the following ways:

Personal Information You Provide:

  • Name
  • Email address
  • Phone number
  • Service address

Payment information (via third-party processors)

Any other information submitted via forms

Automatic Data Collection:

  • IP address
  • Browser and device information
  • Geolocation data (if enabled)
  • Cookies and tracking pixels (e.g., Google Analytics, Meta Pixel)

Third-Party Sources:

We may collect data from third-party platforms, such as when you engage with our ads, submit forms, or interact with our partners and CRM tools.

2. How We Use Your Information

We use the collected data to:

  • Provide and manage our services
  • Send appointment confirmations, service updates, and customer support messages
  • Deliver marketing via SMS, email, and online ads (with consent)
  • Analyze website and marketing performance
  • Comply with legal obligations
3. SMS Messaging

By providing your phone number and opting in, you consent to receive recurring automated marketing and informational text messages from 64.5. Message frequency may vary. Message and data rates may apply.

Opt-out: Reply “STOP” to unsubscribe. For assistance, reply “HELP” or contact us at RLopez@scoopaway.com.

Your phone number is never shared with unaffiliated third parties for their own marketing purposes.

4. Email Marketing

By submitting your email, you agree to receive updates, promotions, and service-related messages. You can unsubscribe at any time using the link in any message. We comply with the CAN-SPAM Act.

5. How We Share Your Data

We do not sell your personal data. We may share your information with:

  • Service providers for operations, scheduling, CRM, billing, email/SMS marketing
  • Payment processors like Stripe or PayPal
  • Analytics and ad platforms for internal use
  • Legal authorities, if required to comply with law or protect our rights

All third-party services are contractually obligated to safeguard your data.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Track usage and performance (Google Analytics, Meta Pixel)
  • Improve site functionality
  • Serve relevant ads

You can control cookie settings in your browser. Disabling cookies may impact functionality.

7.Data Retention

We retain your data only as long as necessary for business, legal, or operational purposes. You may request deletion of your data by contacting +1 (571) 357-2269.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction or deletion
  • Withdraw consent or opt out of marketing

To exercise your rights, contact us at +1 (571) 357-2269.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors. If you believe we have, contact us for removal.

10. Data Security

We implement safeguards to protect your information. However, no method of storage or transmission is 100% secure.

11. Changes to This Policy

We may update this policy periodically. Changes will be posted with a new effective date. Continued use after updates means acceptance.

12. Contact Us

If you have any questions or privacy-related concerns, please contact:

  • Richie Fekecs
  • Email: info@stoolscouts.com
  • Phone: 15713572269
  • Headquartered in Arlington, VA, serving 22041, 22044, 22201, 22203, 22204, 22205, 22206, 22207, 22213, 22301, 22302, 22303, 22304, 22305, 22306, 22307, 22308, 22311, 22314 and surrounding areas.
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